Privacy Policy, Terms & Conditions & Refund Policy – Motion Sky Studio

Motion Sky Studio is a creative production studio specializing in motion graphics, video editing, and visual effects (VFX). By using our website or services, you agree to the following policies.

1. Information We Collect

• Name, email address, and project details submitted via forms
• Basic technical data (IP address, browser, device)
• Information required for communication and service delivery

2. How We Use Your Information

• To respond to inquiries and provide services
• To communicate project updates
• To improve website performance and user experience
• We do not sell or share your data for marketing purposes

3. Cookies & Third-Party Services

• Cookies may be used for performance and analytics
• We may use trusted services such as payment gateways (e.g., Razorpay) and analytics tools
• These services follow their own privacy policies

4. Services & Project Terms

• Services include Motion Graphics, Video Editing, and VFX
• Scope, pricing, and timelines are agreed before starting
• Any additional work beyond scope may incur extra charges
• Clients must provide required assets and timely feedback

5. Payments

• Payments are processed securely via third-party providers (e.g., Razorpay)
• Projects may require partial or full upfront payment
• Final delivery is provided after full payment

6. Refund Policy

• No refunds once work has started
• Refunds may be issued before project start (minus processing fees)
• Partial refunds may be considered in rare cases
• If we cancel a project, a fair partial refund will be provided

7. Revisions

• Limited revisions may be included per project
• Additional revisions may incur extra charges
• We prioritize revisions over refunds

8. Intellectual Property

• Final deliverables are transferred after full payment
• We reserve the right to showcase work in our portfolio

9. Data Security & User Rights

• We take reasonable measures to protect your data
• You may request access, correction, or deletion of your data

10. Limitation of Liability

• We are not liable for indirect or third-party issues (hosting, payment gateways, etc.)

11. Updates to Policy

• These terms may be updated at any time
• Continued use of our services implies acceptance

12. Contact

For any queries, contact us at:
📧 contact@motionskystudio.com
🌐 https://motionskystudio.com